Terms:
Terms proposed
by purchaser, either in writing or otherwise, including terms obtained on purchaser's order documents do not become part
of any agreement with Unique Produx, Inc. unless they are expressly accepted in writing by Unique Produx, Inc.
New account orders are to be prepaid
by credit card or check. We accept Visa & Mastercard.
To establish net 30 terms on subsequent orders, we will
require a current credit sheet with valid information and your account must be in good standing with Unique Produx, Inc.
Unique Produx, Inc. will then determine if and how much credit will be established.
Freight:
Orders will be shipped FOB Canoga Park, CA. Orders will be shipped FedEx Ground unless requested otherwise
by the customer. Customer is responsible for all freight costs.
Cancellation & Return Policy:
All cancellations must be
in writing. Customer is responsible for all freight on refused merchandise in addition to a 15% restocking fee.
All returns
must have a RMA# issued by Unique Produx, Inc. All returned merchandise must be in oridinal condition and boxed in original
packaging in order to receive full credit.
There are no returns on custom orders. Customers are responsible for payment in full on all custom orders.
Damage or shortages:
Our
policy is to either credit or replace damaged or missing product. Claims for damaged or missing merchandise must be
reported within 5 days to receive full credit.
Please retain
all packing materials as damage claims may require inpection by the freight carrier.
